About Us

Welcome to Ouralight!

Ouralight is an online retail store dedicated to providing customers in the United States with a convenient, transparent, and dependable shopping experience.

Our website, https://ouralightus.shop, is operated by P2Z, LLC, a limited liability company registered in the State of Florida, United States.

Our Mission

At Ouralight, our goal is to make online shopping simple and accessible. We focus on offering useful products, clear product information, transparent pricing, and responsive customer service.

We believe customers should have the information they need to shop with confidence.

What We Stand For

Product Transparency

We strive to provide accurate product descriptions, images, specifications, and other relevant information to help customers make informed purchasing decisions.

Clear Shipping Information

We offer free standard shipping to eligible addresses within the United States. Our processing times and estimated delivery times are clearly explained in our Shipping Policy.

Customer Support

Our support team is available to assist with product inquiries, orders, shipping questions, returns, and refunds.

Straightforward Returns

We provide a 60-day return policy for eligible products, subject to the conditions described in our Return & Refund Policy.

Privacy and Security

We are committed to handling customer information responsibly and maintaining appropriate safeguards for online transactions.

Shipping and Delivery

We serve customers in the United States.

Eligible orders qualify for free standard shipping with no minimum purchase requirement.

Orders are generally processed within 3 business days after payment confirmation.

Estimated standard shipping transit time is 20–30 calendar days after dispatch.

For complete information, please review our Shipping Policy.

Business Information

Store Name: Ouralight

Legal Business Name: P2Z, LLC

Business Address:

7135 Collins Ave, Unit 1632
Miami Beach, FL 33141
United States

Website: https://ouralightus.shop

Customer Support Email: service@mallvic.com

Customer Support Phone: +1 (226) 493-1029

Customer Service Hours: Monday–Friday, 8:00 AM–5:00 PM Eastern Time (ET), excluding public holidays.

Thank you for visiting Ouralight. We appreciate your trust and look forward to serving you.